Do you deliver?
Yes, we deliver to most of Marin and San Francisco. You can click the Delivery Zone link to see if we deliver to your area.
Do you charge separately for delivery?
There are no additional charges for deliveries to Sausalito, Tiburon, Belvedere, and Mill Valley. For other areas, charges may apply. You may reference our Delivery Zone page and search for your town or zip code to find out if there are any applicable fees.
When will my flower delivery arrive?
All our flower deliveries to Marin and San Francisco, arrive during the heart of the day [between 10am - 5pm PST].
Can I pay for a precise delivery window?
Yes! If your recipient address is in Marin, we can allow you to choose from among two different delivery windows each for $10. Morning [Anytime before 12pm] and evening [Anytime after 4pm]. Give us a call at 415-332-6272 and we’d be happy to help set this up for you.
Do you offer same-day delivery?
Most recipient addresses in Marin and San Francisco are eligible for same-day delivery for an additional $10 charge. We can accept same-day orders up until 2pm PST for delivery by 5pm PST that day. Currently, we do not take same day delivery online, as it requires on-the-fly logistics coordination and confirmation. You may inquire about same day delivery by calling us at 415-332-6272.
Can I place a custom order i.e. extra large arrangement?
Yes indeed! You can go to the Event & Custom link and click on the link under Custom Orders to submit a request. If you submit a request before 5pm, we will get back to you that day. Otherwise you will hear from us the next business day. Alternatively, you can give us a call at 415-332-6272 anytime between 8am - 7pm PST [Monday - Friday] to place a custom order.
Do you deliver on weekends?
We can accept orders for delivery any day except Sunday. That includes Saturday, but you must call the shop to check on availability. Event and wedding orders are subject to different delivery availability.
Do you allow pick up? If so, where?
Yes! Although we offer free delivery to many areas, you are also welcome to pick up at our Shop located at 1505 Bridgeway, # 126 Sausalito CA any day of the week except Sundays and designated holidays. Simply input our address in your order and give us a heads up when you plan to swing by.
What happens if I provided an incorrect address for the recipient?
Our couriers take great care in getting flowers into the hands of our smiling customers. If you provide an incorrect address, we unfortunately will have to return the arrangement to our workshop. For re-delivery, we have to charge a special re-delivery fee which will vary depending on timing and location to pay for our courier to attempt again.
What is your delivery process if the recipient isn't home?
Our wonderful couriers will always call/leave a voicemail explaining to the recipient exactly where the special delivery was left. We'll do everything on our end to find the safest, most secure location for the flowers before having to return them to our workshop and assess a re-delivery fee.